Understanding how we use cookies to enhance your experience on Planet Switch
This cookie policy explains the different types of cookies and other technologies (collectively "Cookies") that we use in our services, why we use them, and your choices for managing data collected through our Cookies.
We want your experience on planetswitch.co.uk or our mobile application (App) to be quick, simple and easy. To ensure that you can make full use of Planet Switch's comparison service, your computer, tablet or mobile device will need to enable cookies and other similar technologies (including web beacons, pixels, Mobile IDs, and other common cookie alternatives). If these aren't enabled on your device, it may limit your experience on our website and will mean that you will not be able to save and retrieve your quotes. In some instances, it may mean that you cannot access some of our services at all.
A cookie is deployed on your browser and is used by the website you are viewing to identify you as a user, which then enables information to be stored on the hard drive of your device. Cookies allow a device to be identified as corresponding to one that has accessed another website or visited a website previously. This allows us to recognise you as a unique customer and provides us with information about how you use our website. Cookies are commonly used on the Internet and do not harm your device system.
Pixels and tags are invisible images or scripts that are included on our website and app. When you interact with certain features on our website or app, or when reading our email communications, the pixels and tags make calls to web servers that transfer information about your interactions with the website, the app, or the email. They are often used in combination with cookies and other technologies.
Further information can be found at https://www.allaboutcookies.org/faqs/beacons.html or at http://www.youronlinechoices.eu/
Mobile apps use similar technologies, often referred to as "HTTP cookies" or "app cookies." These fulfil similar roles as cookies use on the web, enabling the App to store and retrieve data and IDs that identify your mobile device (Mobile IDs) for the purposes described in this Cookie and other similar technologies Policy.
We use five categories of cookie on our websites. We also use cookies to help administer our services.
Some of these are 'Session Cookies', these only exist for the duration of your visit to our website and are deleted when you leave the website. Others are 'Persistent Cookies', these stay on your device until they expire or are deleted.
Some of the cookies and technologies we use will be deployed without your consent, this is because the law permits this, e.g. they are required to provide you with the service you have request, or they help keep our website, App, and the information you provide to us secure.
The majority of Cookies are managed and controlled by Planet Switch, these are first party cookies, however, Cookies may also be placed by our approved business partners, these are known as 'third party cookies'. Third party cookies are typically placed when the website involves elements from other sites, such as images, social media activity or advertising.
Strictly Necessary Cookies are required for the operation of our website.
These cookies are essential in order to enable you to move around the website and use its features, such as accessing secure areas of the website. Without these, we cannot guarantee that you will be able to use our websites.
These cookies collect information about how visitors use a website, for instance, which pages visitors go to most often, recording anonymous sessions, and if they get error messages from web pages.
These cookies do not collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how a website works. Some Performance Cookies are managed for us by third parties, further information on these third parties is provided within this policy.
These cookies are used to provide services (such as videos) or allow the website to remember choices you make (such as your username, language or the region you are in) to provide enhanced, more personal features.
We do not use Functionality Cookies to target you with adverts on other websites.
Marketing Cookies record your visit to our website, including the web pages you have visited, the links and adverts you have engaged with, when you visited the website and in some circumstances your IP address and identifiers relating to your device. We use carefully selected and approved advertising and marketing providers to help us to serve our advertising to users. These providers will set targeting cookies on our websites and will use them to make sure that our advertising that they serve to you is relevant to your interests and needs.
These cookies collect information about your web browsing activity and enable our providers to track you when you visit different websites, so that they can serve our advertisements to you on those websites. For example, if you visit our homepage but didn't obtain a quote, the cookie will collect this information and serve you an advertisement on a different website to encourage you to come back and get a quote.
Our providers control these cookies and are responsible for how the cookies, and any information collected by the cookies, are used. None of the information collected by the cookies is shared with us, however, we may receive information from these providers as to how the advertising and marketing services they provide us have performed.
Although these cookies do not collect information that you enter into forms on our website (such as your name and email address), we sometimes share your email address, IP address and information about whether or not you have purchased a policy or claimed a reward with our providers. Information is shared in a pseudonymised format (personally identifiable information fields are replaced by one or more artificial identifiers), our providers can then combine this information with the data that their cookies collect to serve our advertisements to audiences that we select.
If you have any questions about our use of cookies, please contact us or read our Privacy Policy for more details.
Email: contactus@planetswitch.co.uk
Website: https://www.planetswitch.co.uk/
Last updated: January 2025